Terms and Conditions

Nature of This Agreement

These Terms and Conditions create a binding legal agreement between you (the "User" or "Client") and Tangent Line (the "Company"). By using our website, submitting inquiries, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by all provisions contained herein.

If you are entering into this agreement on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If you do not have such authority or do not agree with these terms, you must not access or use our website or services.

User Obligations and Conduct

1. Lawful Use

You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations. You shall not use our services in any manner that could damage, disable, overburden, or impair our systems or interfere with any other party's use of our services.

2. Prohibited Activities

Users are expressly prohibited from engaging in the following activities:

• Attempting to gain unauthorized access to any portion of our website, systems, or networks
• Using automated systems or software to extract data from our website without permission
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity
• Transmitting viruses, malware, or any other malicious code
• Violating any applicable laws, regulations, or third-party rights

3. Account Accuracy

When providing information to us through contact forms or other communications, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your information and promptly updating it as necessary.

4. Compliance with Regulations

You agree to comply with all applicable data protection and privacy regulations when providing information to us or when using our services. This includes, but is not limited to, the General Data Protection Regulation (GDPR) for users in the European Union.

Liability and Warranties

1. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, reliability, or completeness of information
• Warranties of uninterrupted or error-free service
• Warranties regarding security or freedom from viruses or harmful components

2. Limitation of Liability

To the maximum extent permitted by applicable law, Tangent Line shall not be liable for any damages arising from or related to your use of our website or services, including:

• Direct, indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Business interruption or loss of goodwill
• Cost of substitute goods or services

3. Exclusion of Consequential Damages

In no event shall our aggregate liability to you for all claims arising from or related to these terms or our services exceed the amount paid by you to us in the twelve months preceding the claim, if any.

4. Force Majeure

We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, natural disasters, or internet service provider failures.

Indemnification Obligation

You agree to indemnify, defend, and hold harmless Tangent Line, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorney fees) arising from:

• Your use or misuse of our website or services
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

Legal Framework and Dispute Resolution

1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Netherlands, without giving effect to any principles of conflicts of law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

2. Jurisdiction

You agree that any legal action or proceeding arising from or related to these Terms and Conditions shall be brought exclusively in the courts located in Amsterdam, Netherlands. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

3. Dispute Resolution Process

Before initiating any legal proceedings, the parties agree to attempt to resolve any disputes through good faith negotiations. Either party may initiate negotiations by providing written notice to the other party describing the dispute. The parties shall meet within fourteen days of such notice to attempt resolution.

4. Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

5. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Tangent Line concerning your use of our website and services, superseding any prior agreements or understandings.

Professional Services Agreements

These Terms and Conditions govern general website usage only. Specific professional services engagements shall be subject to separate written agreements that will include detailed provisions regarding:

• Scope of work and deliverables
• Project timelines and milestones
• Pricing and payment terms
• Intellectual property rights
• Confidentiality obligations
• Liability provisions specific to the engagement

Modifications to Terms

We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. Material changes will be notified through prominent notice on our website or via email if you have provided contact information.

Your continued use of our website or services following the posting of changes constitutes your acceptance of such changes. We encourage you to review these Terms and Conditions periodically. The "Last updated" date at the top of this document indicates when the terms were most recently revised.

Termination

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including breach of these Terms and Conditions.

Upon termination, your right to use our services will cease immediately. All provisions of these Terms and Conditions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

Questions or Concerns?

If you have questions about these Terms and Conditions or need clarification on any provision, please contact us. We are committed to ensuring you understand the legal framework governing our relationship.

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